Pay your premiums in minutes
Settle any One Life policy premium online — anytime, from anywhere, using your preferred payment method.
Log in to Pay Your Premium
Sign in to your One Life account to view your policies and pay your premiums securely — takes less than a minute.
Don't have an account yet? Create one free →
Pay directly via DPO Online
No account needed. You can pay your One Life premium instantly through Direct Pay Online — our certified payment gateway. Just enter your name, the amount, and pay.
Direct Pay Online
OneLife Assurance Zambia
What you need
Your name & premium amount
Payment methods
MTN & Airtel Mobile Money, Visa Card
Optional
Add a reference / remarks for your records
You can also look up a past transaction on the DPO portal using your reference number, phone, or email.
How to pay online
From the portal to confirmation — here's exactly what to expect.
Visit the Payment Portal
Click the "Go to Payment Portal" button above. You'll be taken to the One Life secure payment portal at payments.one.co.zm.
Login or Register
Sign in to your account, or create one in minutes if you're new. You'll need your policy details to register.
Select Your Product & Plan
Choose the policy you'd like to pay for, then select your payment frequency — a single once-off payment or a recurring monthly schedule.
Choose a Payment Method
You'll be directed to the DPO payment gateway. Select from the options below and complete your payment.
Get Confirmation
Once payment is complete you'll receive instant confirmation via SMS and email. Your policy remains active and up to date.
Payment questions
Answers to the most common queries about making payments online with One Life.
Mobile money and card payments are processed instantly. Bank transfers typically take 1–2 business days to reflect. You'll receive an SMS and email confirmation once your payment is successfully processed.
You'll need your policy number, the amount to pay, and your preferred payment method credentials — mobile money account, bank account, or debit/credit card. Have these ready before you begin.
Yes. You can set up recurring payments through the payment portal so your premiums are paid automatically each month — so you'll never miss a payment.
If your payment fails, you'll receive an error message explaining why. Common causes include insufficient funds, incorrect details, or network issues. You can retry immediately. If problems persist, call our 24/7 Call Centre at +260 211 445 001.
Need help with payments?
Our support team is available around the clock for any payment queries or issues.