Secure Online Payments

Pay your premiums in minutes

Settle any One Life policy premium online — anytime, from anywhere, using your preferred payment method.

MTN MoMo
Airtel Money
Visa
DPO
Existing policy holders

Log in to Pay Your Premium

Sign in to your One Life account to view your policies and pay your premiums securely — takes less than a minute.

256-bit SSL PCI DSS Compliant Instant Processing

Don't have an account yet? Create one free →

Log In & Pay Use external portal instead
No account needed

Pay directly via DPO Online

No account needed. You can pay your One Life premium instantly through Direct Pay Online — our certified payment gateway. Just enter your name, the amount, and pay.

MTN Mobile Money Airtel Money Visa Card Mastercard Amex M-Pesa
PCI DSS Compliant McAfee & GeoTrust Secured Instant Processing
Secured
What you need
Your name & premium amount
Payment methods
Mobile Money, Visa, Mastercard, Amex
Optional
Add a reference / remarks for your records
Pay via DPO Portal

You can also look up a past transaction on the DPO portal using your reference number, phone, or email.

Simple process

How to pay online

From the portal to confirmation — here's exactly what to expect.

01

Visit the Payment Portal

Click the "Go to Payment Portal" button above. You'll be taken to the One Life secure payment portal at payments.one.co.zm.

02

Login or Register

Sign in to your account, or create one in minutes if you're new. You'll need your policy details to register.

03

Select Your Product & Plan

Choose the policy you'd like to pay for, then select your payment frequency — a single once-off payment or a recurring monthly schedule.

04

Choose a Payment Method

You'll be directed to the DPO payment gateway. Select from the options below and complete your payment.

MTN Mobile Money Once-off
Airtel Money Once-off
Recommended for recurring
Debit / Credit Card Once-off & Recurring
05

Get Confirmation

Once payment is complete you'll receive instant confirmation via SMS and email. Your policy remains active and up to date.

FAQ

Payment questions

Answers to the most common queries about making payments online with One Life.

Yes, absolutely. Our portal uses 256-bit SSL encryption and is PCI DSS compliant. We never store your full card details, and all transactions are processed through certified payment gateways.
Mobile money and card payments are processed instantly. Bank transfers typically take 1–2 business days to reflect. You'll receive an SMS and email confirmation once your payment is successfully processed.
You'll need your policy number, the amount to pay, and your preferred payment method credentials — mobile money account, bank account, or debit/credit card. Have these ready before you begin.
Yes. You can set up recurring payments through the payment portal so your premiums are paid automatically each month — so you'll never miss a payment.
If your payment fails, you'll receive an error message explaining why. Common causes include insufficient funds, incorrect details, or network issues. You can retry immediately. If problems persist, call our 24/7 Call Centre at +260 211 445 001.

Need help with payments?

Our support team is available around the clock for any payment queries or issues.

Contact support +260 211 445 001